Return and Refund Policy

Last updated: March 17, 2021

Thank you for shopping at Riyah Speaks. If for any reason, You are not completely satisfied with a purchase, We invite you to review our Return and Refund Policy

The following terms are applicable for any products that you purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Riyah Speaks.
  • Goods” refer to the items offered for sale on the Service.
  • Orders” mean a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Riyah Speaks, accessible from riyahspeaks.com.
  • You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for canceling an Order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right of cancellation, You must inform Us of your decision using a clear statement. You can inform us of your decision by emailing us at sales@riyahspeaks.com

We will reimburse You no later than 14 days from the day we receive the returned goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days
  • The goods were not used or damaged
  • You have the receipt or proof of purchase

The following Goods cannot be returned:

  • The supply of goods made to Your specifications or clearly personalized.
  • According to their nature, the supply of goods is not suitable to be returned deteriorate rapidly or where the expiry date is over.
  • The supply of goods that are not suitable for return due to health protection or hygiene reasons was unsealed after delivery.
  • According to their nature, the supply of goods is inseparably mixed with other items after delivery.
  • Any goods which are Digital or Downloadable

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular-priced goods may be refunded. Unfortunately, goods that are on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods at the following address:


2335 Crotona Ave, 4B Bronx, NY, 10458 USA

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Exchanges

If you need to exchange a product for the same one, contact us. Please note that We only replace goods you received defective or damaged.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’d receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Changes to this Return and Refund Policy

This Return and Refund Policy is effective as of March 16th, 2021. It will remain in effect except concerning any changes in its provisions in the future, which will immediately be in effect after being posted on this page.

I reserve the right to update or change our Return and Refund Policy at any time, and you should check this Return and Refund Policy periodically. After I post any modifications to the Return and Refund Policy on this page, your continued use of the Site will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Return and Refund Policy

If I make any material changes to this Return and Refund Policy, I will notify you either through the email address you have provided to me or by placing a prominent notice on my website.

I will update our Return and Refund Policy at least once every twelve (12) months.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email: sales@riyahspeaks.com

This policy was made by TermsFeed Generator

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